The right time for outsourcing
Paul Walk has an interesting post, “Did Google just make me look like an idiot?”, questioning whether the time is right for universities to start outsourcing services in a Web 2.0, SaaS kind of way.
As Paul notes, this was very much the focus for our symposium earlier on this year.
To be slightly frivolous, I have a gut feeling that no time is the right time but I very strongly agree with Paul that the question needs to be asked, especially given the possibility of global recession and its potential impact on Web 2.0 business models. The sustainability of whoever you choose to outsource to has to be a major consideration in any decision - whether at an institutional, departmental or personal level.